10 OM Strategy Decisions

Provide analysis of how ABB Inc. has applied some or all of the 10 OM Strategies to successfully achieve

1) Design of Goods and Services 2) Managing Quality 3) Process Strategy 4) Location Strategies 5) Layout Strategies 6) Human Resources 7) Supply-Chain Management 8) Inventory Management 9) Scheduling 10) Maintenance

Background

Consider that you are a well respected Operations Management consultant. As such, you have been asked to present a paper to an international organization. The subject of your paper is an analysis of how a firm has applied some or all of the 10 OM Strategies to successfully achieve their business objectives. You can define success in a number of ways:

1) Financial

2)Social

3) Market place dominance

4) International presence

5) Successful application of quality principals

5) Others

Make sure you identify the mission of your chosen company, and how that mission influenced adoption of OM strategies.

FORMAT

1) All papers should be single-sided, double-spaced, and in 12-point type Times New Roman font.

2) Papers should be10-12 pages, excluding cover page, reference pages, and appendices.

3) Follow APA style for general format and citations.

4) Paper sections must adhere to the guidelines below, and each section must be labeled in the text.

5) Language should be clear, concise, and precise.

6)Tone should be professional, consistent, and not filled with jargon.

7) Grammar and syntax (sentence structure) must be correct.

8) Report must be free of misspellings and typos.

Research Sources

1) All papers must have a minimum of three scholarly sources (other than text book) cited within the text of the paper and identified in the references section.

2) Additional research sources can be attached in an appendix.

PAPER FORMAT

Title of Project:

Abstract – Summary of Project

Background – Provide a brief overview of the selected organization.

Problem Formulation/ Discussion – Provide a brief synopsis of the concepts, ideas, or insights on how this organization became successful. Identify at least three of the 10 Operations

Management Strategies that were vitally instrumental in this organization’s success.

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Analysis – Briefly discuss your planned methodology to incorporate the metrics and best practices which you will use to analyze your organizations’ success.

Reflection – TBD (see grading criteria).

Recommendations –TBD by your research and conclusions (see grading criteria).

Above is the basic format of the paper.

GRADING criteria is below (ITEM, POINTS & Description of each section)

Title Page/ Citations/ References 10 All formatting shall be in strict APA format Citations are a MUST!

References 10 You must use no less than three library resources outside your textbook.

All references must be cited in two places: within the body of your paper and on a separate reference list. Choose references judiciously and cite them accurately. Cite all sources using APA format.

Please Note: Citing an author’s work within your text documents your research, identifies the source for readers, and enables readers to locate the source of information in the alphabetical reference list at the end of the paper.

To use the ideas or words of another person without crediting the source is plagiarism. Plagiarism in its purest form involves copying passages either verbatim or nearly verbatim, with no direct acknowledgment of the source. The most common form of plagiarism is to paraphrase information from your source material. Paraphrasing does not relieve you of the obligation to provide proper identification of source data.

The best way to avoid plagiarism is to make sure all quotes, ideas, or conclusions not your own are given proper acknowledgment in your text. A key thought to remember is “If you did not write it, CITE it!”

Abstract 10 This is a requirement of an APA paper. More than this it is your chance to gain the readers confidence and compel them to read the entire paper. This is crucial in most managerial situations as top level managers notoriously have very short attention spans.

Background 20 Provide an overview of the organization and give enough information about the firm to acquaint an unfamiliar person (no matter how famous the company). Identify name, location, size, market segment (business line), and a brief history. Identify the essential issues, events, or actions to help frame the problem and subsequent discussion points. Clearly identify the firm’s Mission and Strategic Direction.

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Problem Formulation/ Discussion 35 Discuss the concepts, ideas, or insights that are most valuable in helping you make sense of how this organization became successful. Support your analysis with reference to the 10 OM strategies and the enterprise wide foundation found in their Mission and Strategies. Clearly identify at least three of the Ten OM Strategies that form the basis of their success.

This section should begin to identify how this firm has become successful. What process and operating strategies have they used? What is this relationship in a global sense? Have they been able to use new technology of the new “Flat-Earth” economy as a basis for their successful implementation of the 10 OM Decision Strategies?

Analysis 45 Identify at least three of the 10 Operations Management Strategies that were vitally instrumental in this organizations success. Why did you choose these? Explain their relevance and significance in the firm’s achievement of success.

Show how these success factors are integrated with the organization’s overall mission and strategies. Did they have/use Operating Strategies? How so?

In this section, you also need to touch on how they will be able to measure their success. Think of those all important metrics. How did they define success? How were they able to obtain success?

A critical element of this section is to apply the best practices of Operations Management concepts and models from the text, class discussions, and researched sources

Reflection 20 In this section, you are to reflect on your learning from this assignment. Identify the operations management subjects that you found most interesting and also identify areas that you feel will assist you most in your career.

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Recommendations 20 From the knowledge base of BSOP583 and your references make recommendations to this organizations management of achieving future success. How will you define success? What metrics will be used? What concepts from this course will best serve this organizations future growth and the achievement of a sustainable competitive advantage? What areas need improvement? Why?

Total 170

*Note from professor on the Analysis part.

Hi class,

There has been a request for clarification on the Analysis section of the paper. Although I have to admit this part of the project may at first seem daunting because the answer can be complex, let’s take a look at it from this perspective.

The assignment analysis section states..

>>>>Show how these success factors are integrated with the organization’s overall mission and strategies. Did they have/use Operating Strategies? How so? …..

In this section, you also need to touch on how they will be able to measure their success. Think of those all-important metrics. How did they define success? How were they able to obtain success?

A critical element of this section is to apply the best practices of Operations Management concepts and models from the text, class discussions, and researched sources. <<<<

Your research sources will hopefully provide you with the answer….a firm’s annual report is a good place to start. In this course, we discussed how a firm has a mission and its mission determines how it makes its choices in the 10 OM strategic decision areas. … your challenge is to determine how does the firm’s performance measurement (their established metrics/KPI, financial data etc.) support an evidence based measure of their mission success using the content of Heizer’s and Render’s text, and other scholarly research, as the basis for your 80/20 assessment. Hope this helps.

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