Communication Options and Conflict Related Theories


Note that this essay should be based on two chapters, equally. In some cases you can integrate the two chapters as you write, but in other cases you may first want to discuss one chapter and then the other. In either case, you must treat both chapters equally.
write a brief essay in which you apply one or more concepts, principles, and/or suggestions from Chapter 2 and 3 to your own life situation, past, present, or future. The Objectives and Key Terms at the top of Chapters 2 and 3 identify the key concepts in the chapters. Address the following in your essay:
• Define and explain two key concepts from each chapter that stood out to you; please include page numbers, cite from the textbook, and end the essay with a reference to the textbook (citations/ references should be in APA style).
Using Chapter 2 and 3 from text book (
Cahn, D., & Abigail, R. (2014). Managing Conflict Through Communication. (Fifth ed., pp. 10 &16).

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