Operations and Supply Chain Management

-The answer to questions should be in the form of a business report with appropriate structure and layout and presentation using pictures, photos, tables, diagrams, graphs and references as required. – Answering the questions/addressing the assignment brief is fundamental and underpins all the other criteria. Application of ideas, theory, concepts and frameworks from the module is fundamental to the assessment. COURSE WORK: Based on the Multi-Media case; Exquisite Hand-made cakes [EHC] Equisite Cake Case material : EC Cakes Website http://www.exquisitehandmadecakes.co.uk/ Process tour of the EHC business https://www.youtube.com/watch?v=eYWEH5qgMoo&feature=youtu.be Guidance youtube Video for the cours work: https://www.youtube.com/watch?v=MZ9jTwYnvXA Develop an improvement strategy for EHC’s operational performance by answering the questions below; – Identify and justify the competitive priorities for improving two of the performance dimensions for EHC – Specify how your recommendations from section B impact the two chosen performance dimensions, and how you would measure any improvements? Remember you can utilise your work on the performance dimensions from Part 1 – you will find part 1 in the attachment file( improving 2 of the performance dimensions for EHC) “I have done part 1 by myself you could add or correct when it’s necessary. * ?About section B : Critically evaluate EHC’s position in the overall supply network and develop a strategy for EHC’s ‘downstream’ supply chain, including a B2C channel ( you will find the B2C market research data with the attached files). I have done this section before, is not a really good work but you have to use it and please use it in a good way. * I add a a friend example – he get 75 % for his work last semester, for similar case study, he would got more mark if he referenced each paragraph or his information, not just add them in the end ( you will find it in the attachment file ) * you need to draw diagram like that one in the attached file (lecture 10 Improvement -reference 5) slid 9 (External and internal benefits). Also use the concepts and theories from the same file ((lecture 10 Improvement -reference 5) * Harvard writing style. Harvard referencing. * All references in the attached files should be used. * Try to use this book (Operations Management ) for Nigel Slack, Stuart Chambers & Robert Johnston,