Team Cross-Cultural Communication

You are a manager of a small global firm that is having some problems with your team. You are to write an essay describing “What Would You Do” about the situation below.

You are the leader of a 6 person team. The team all works out of an office in New Jersey. The team is made up of the following people:

John – 43 year old (African-American)
Julie – 51 year old (Chinese)
Jinsoo – 27 year old (Korean)
Arash – 32 year male (Iranian)
Harpreet – 30 year old female (Indian)
Tom – 33 year old (Irish)

Arash and Harpreet joined the team 6 months ago. The rest of the team has been together for 9 months.

The team has been working on a critical project that is due to be delivered in 30 days. You, as the leader, have a lot riding on this project including a promotion and bonus.

Arash and Harpreet have unique skills and experience that require them to work together on a key part of your project, however they do not get along and have been bickering and complaining about each other for the last month or so. Today, Harpreet complained to you that Arash, as a Muslim, has been deliberately undermining her and does not respect her because she is a woman and a Hindu.
The rest of team is becoming distracted by the situation and your project is getting off schedule.

What do you do?

You decide how to approach the paper. In no more than four double-spaced pages (i.e., not counting the APA cover page, References list page (do not include an abstract.). You will be graded on how you use and integrate material from the texts and scholarly sources such as journal articles.