Week 8 Exercise


Read Exercise 17.1, “Organizational Development at J. P. Hunt,” and answer the following questions.
Based on Exhibit 17.5, discuss several strengths and problems at J.P. Hunt, as indicated by the data.
What suggestions would you make for resolving the key areas you identified?

READ ALSO :   If the Shoe Fits (and Even if It Doesn't): Customer Service at Zappos