A report: on strategic operations. – Cheap Research Essays

A report: on strategic operations.
Addressing issues using topics covered through. TeXT: Operations and Process Management.Principles and Practive for Strategic Impact; Slack, Brandon-Jones, Johnston & Betts 3rd Ed.

Aged care facility. 65 beds. 1 of 10 owned by not for profit organisation. This facility has a Low income and manager has been moved to make changes. Difficulty in maintaining occupancy, unable to attract funded beds primarily concessional beds. Funding is tight at times staffing is limited. Staffing is difficult to retain, due to competitive employment opportunities. Currently setting up a strategy to uplift funding (called ACFI) benchmarks (nationwide)is $206 per resident per bed day currently sitting at $154 per resident per bed day. Goal to have 100% occupancy currently at 94%. personally showing rooms to potential funded residents to improve opportunity for funded beds. 53 bed of the 65 beds are concessional. Goal to drop to 40 leaving 15 beds for funded beds (Bonds/RADs). Change the set up of the facility to evenly spread the work load for staff so all high care residents are not in one section causing increased stress related to work load, offering incentives for staff retention. Aim: Increase funding, occupancy, retain staff, increase customer satisfaction with improved quality service delivery. Spread work load evenly regarding resident care needs. Currently very high care residents in two wings, low in one wing and mixed in one wing. Work load in mixed wing most successful, improved staff retention and less work cover claims.
Assignment question: Looking at operational management of Process, Design and Analysis as follows:
Important must be in Report format.
Describe the organisation, brief. Descibe the specific operational issue, problem, that needs to be addressed. In order to help explain how the issue problem affect the organisation you might want to include *a chart or flow diagram to show the functional relationship of the issue. *Key objective and purpose of the operation including your opinion of its current ideal performance. * Opportunities for change and improvement to the process being used. * source implication or constraints to be considered. *technologies /manpower issues. Analyse the issue using a concept covered. (Process, Design and Analysis) The analysis should be the major content of the report. When analysing the issue you should consider *the five main performance objective of operations management * changes to performance or outcomes such as cost, output, quality, productivity* Potential improvement that could be made, * relevant theory calculations and any information related to costs.
Format: Title Page
Exec summary
1.Intro
2.Heading
3. Heading
4.
5.
6.Conclusion
7. Recommendations
Ref List
Appendices
Using your own organisation or a local organisation that you know well, identify a strategic operations issue or problem that needs to be addressed. This problem should be related to one of the topics that are covered in this subject.
Write a report which addresses the strategic operations issue/problem as follows:
• • Describe the organisation. Keep the description brief, but make sure that the reader can clearly understand what the organisation does and the organisational context.
• • Describe the specific operational issue, problem or process that needs to be addressed. Again, keep this brief but ensure the reader understands what the issue or problem is and how the issue/problem affects the organisation’s processes.
In order to help explain how the issue/problem affects to the organisation, you might want to include one or more of the following:
o  a chart or process flow diagram to show the functional relationships of the issue
or problem with the rest of the organisation’s workflow;
o  key objectives and purpose of the operation including your opinion of its current
and ideal performance (preferably supported by actual performance data);
o  opportunities for change and improvement to the process or techniques being
used now;
o  resource implications or constraints that need to be considered;
o  technologies and/or manpower issues involved in the process.
• • Analyse the issue or problem using a concept covered in this subject. If you believe it is appropriate, you can use more than one concept from the subject (but bear in mind the assignment’s word limit). This analysis should be the major content of your report.
When analysing the issue or problem, you should consider:
o  the five main performance objectives of operations management;
o  changes to performance or outcomes (such as cost, output, quality, productivity
etc);
o  potential improvements that you believe can be made;
o  relevant theory calculations where possible;
o  where possible, any information about the costs involved.
©Australian Institute of Business. V9Jan15 – CD:2012:3ed 11
710OMGT Operations Management Subject Overview
Important assignment instructions
•  The required word length for this assignment is 2500 words.
•  In terms of structure, presentation and style you are normally required to use:
o – AIB standard report format; and
o – AIB preferred Microsoft Word settings; and
o – Harvard style referencing (which includes in-text citations plus a reference list).
These requirements are detailed in the AIB Style Guide.
•  Reference lists for AIB assignments / projects normally contain the following number of relevant references from different sources: 6-12 (for MBA assignments).
•  All references must be from credible sources such as books, industry related journals, magazines, company documents and recent academic articles.
•  Your grade will be adversely affected if your assignment contains no/poor citations and/or reference list and also if your assignment word length is beyond the allowed tolerance level (see Assessment Policy available on AIB website).
•  Useful resources when working on your assignments include:
o – AIB Online Library
o – AIB Assignment Guide
o – AIB Style Guide