The individuals or groups that will be communicating inside and outside the organization during this crisis situation
Potential advantages and challenges associated with communicating within the organization and with the public and private sectors during this crisis situation
Differences in communication processes used in crisis situations, including what you learned from the situations in the scenario and how you might incorporate that knowledge to improve health care communication strategies
Appropriate technology, such as social media, affecting communication during the crisis situation and how these technologies may be used to enhance communication
How technology might be used differently now than it was during the crisis situations described in the scenario
Media opportunities during this management crisis
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