All Children’s Pediatrics: Changing with the Times pg. 396
Case Study Questions
1.Why is Dr. Carter having such a hard time with the idea of marketing?
2.What should Dr. Quon say to reassure Dr. Carter that ACP will continue to have the same values?
3.Is Dr. Stein’s idea of patient testimonials a good one? 4.What about HIPAA and privacy laws?
5.What are some key messages that ACP should build into its marketing campaign?
5.What opportunities for improvement in the practice do you see in this case?
6.Why is organizational change a challenge in healthcare settings?
Case Study Write-up
Background Statement
Major Problems and Secondary Issues
Major characters and their roles
Organizational Strengths and Weaknesses
Alternatives and Recommended Solutions
Evaluation
Format
Submit your case in APA 6th edition format with no less than 3 peer reviewed references.
Class: BUSN650 Text Book Reference