Barbara Norris

Barbara Norris

Barbara Norris: Leading Change in the General Surgery
Read the case Barbara Norris: Leading Change in the General Surgery Unit.

*Provide a brief assessment of the situation and the most essential challenge(s) faced by Barbara.

*Do you think that she took appropriate first steps in her position to begin resolving these issues? Why or why not? What would you have done in her situation? Support your recommendations with concepts from the course readings