Business Letter Assignment

Download and read the complaint letter (the link is below). It is from the disgruntled customer of a gym. Note the problems in formatting, content, and structure.

There are two (2) parts to this assignment. Begin EACH on a NEW PAGE in your document.

Discuss any problems you can find in the letter in well-written sentences and paragraphs. Be sure your discussion covers formatting, style, structure, and content issues. Be thorough.
Re-write the complaint letter using proper business letter format. Remove anything that should not be present and add anything that is missing. Move information around if it is in the wrong location. You may invent information (addresses, etc.) if need be.
The letter must look like a properly-formatted letter. Use the business letter format discussed in class, not that shown in the textbook.
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