Learner Instructions 2
(Short Answer Questions)
Submission details
Students Name
Student ID
Group
Assessor’s Name
Assessment Date/s
The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for details.
Performance objective
This assessment requires the candidate to review their skills and knowledge in implementing continuous improvement systems and processes by answering the questions appended below
Assessment description
• Student must attempt all the questions given hereunder
• Once completed show them to the assessor and discuss in case of any difficulty with the assessor
• Finally, student need to submit the completed assessment to his/her trainer
Part A
1. What are the benefits to an organisation if teams and individuals are proactive in the continuous improvement process?
2. Explain the role of mentoring and coaching in the continuous improvement process.
3. Explain how you could encourage team members to participate in the workplace decision-making process, exercise initiatives and take responsibility for their actions
PART B
Think about a time when you needed to inform members of your team, or a team you have been involved in, of improvements or other important information.
1. How did you communicate the information?
2. What tools did you use and why?
3. From your experience as a receiver of information, which tools or combination of tools work best in different situations?
Candidate: I declare that this work has been completed by me honestly and with integrity and that I have been assessed in a fair and flexible manner. I understand that the Institute’s Student Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks.
Signature: ___________________
Date: ____/_____/_____
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