1. Explore key elements of leading change from the middle, in a strong successful culture where there is no sense of
urgency.
2. Identify obstacles or barriers to change, diagnose how they create
resistance to change, and assess how to reduce or
overcome them.
3. Identify conditions that enable or accelerate organisational change,
including developing readiness for change and
building a coalition for
change.
4. Understand and diagnose the roles of informal relationships, social
networks and organisational culture in behaviour,
and how they can facilitate or impede a change initiative.
Assignment Questions
NOTE: You must use relevant theories, frameworks, models, tools, and techniques from the course to support your arguments
in each question.
1. How effective has Jess been in taking charge as assistant product owner at Kauflauf?
2. Why did her first attempt to change sales call patterns fail?
3. Does her proposal to change call patterns make sense? Why or why
not?
4. What actions should she take to ensure that her next attempt to
change call patterns would succeed?
5. What change strategy would you use?
6. What would be your implementation plan?
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