In Week 10, you considered how ethical, moral, and legal dilemmas can provoke internal conflict when a nurse’s values are
not in alignment with the apparent demands of a situation or with others’ values, as well as external conflict that can
arise as these dynamics are played out. Of course, conflict can also emerge through seemingly simple issues of little
consequence—little consequence, that is, except when they are not properly managed.
Nurse leaders need to be familiar with conflict management styles and the impact these styles can have on interpersonal
dynamics, and, ultimately, patient care. For this Discussion, you evaluate a situation marked by conflict and consider
how conflict management strategies could be applied to promote positive results.
To prepare:
• Consider a conflict situation you witnessed or were engaged in within your practice setting. Then, proceed as
follows:
o Think about who was involved, how it was resolved (if it was), and how it might have been handled more
effectively.
o Identify the conflict management style(s) employed by various individuals, including ineffective responses or no
response to the situation.
o Evaluate your personal response to this conflict.
What do your thoughts and actions in this and other conflict situations reveal about your typical approach to
conflict?
Post on or before Day 3 a description of how you handled or avoided a conflict, as well as the results of your approach.
Explain how would you respond to this conflict today and/or what steps you would take to improve your comfort level and
skill for managing conflict in the future (including specific conflict management strategies you would use). Explain how
conflict management relates to your effectiveness as a leader.
Place this order with us and get 18% discount now! to earn your discount enter this code: special18 If you need assistance chat with us now by clicking the live chat button.