Technology mission versus a an Organizational transformation issue
lntroduction/Overview
The purpose
ofthis paper/proposal is to present the challenges and opportunities of E-Government with special reference to change management. The key
issues and challenges facing e-government will be carefully analyzed in orderto identify the importance of change management in the succes
orfailure ofthe e-government projects. This will be validated with a number of case studies. The changes that have to be managed in
E-government implementation will be reviewed carefully and the importance of managing constant change effectively will be addressed in order
to provide strategies and recommendations. There are a number of changes to the fundamentals of public governance that will be explored in
this paper, including the role of stakeholders.
Using case studies and data
Main Objectives
To discuss the value of E-Government today
and highlight benefits
To identify the key issues and challenges facing E-government today and how it has an impact on change
management
To discuss change management and e-government implementation
To analyse the two sides of change management (soft vs hard)
and how it fits into e-government
Why E- government projects involve major changes
To ldentify/categorize the changes that have to be
considered
How has poor change management strategy affected the success rate of e-government projects (case study here)
Identify the
changes that have to be managed in e-government implementation
To study sample case studies of e-government programs and successful
implementation with change management
To review failure of E-government projects and what changes are required