effectiveness of nurse Ieaders’ use ofthe five major conflict resolution/management strategies
Aim of assessmentThis assessment providesthe student with the optportunityto identify, describe and critically discussthe effectiveness
of nursing leadership in contemporary clinical practice settings, inclu ing the new graduate nursing setting.
Discussion Paper
Topic:
Using current research literature, critically discussthe effectiveness of nurse Ieaders’ use ofthe five major conflict
resolution/management strategies (i.e. compromising, collaboration, avoidance, competition, accommodation) in terms of evidenced patient,
staff and organizational outcomes in a range of contemporary clinical practice contexts, including the new graduate practice context.
Student Directions:
Carefully read and understand the discussion paper topic, student directions and the Discussion Paper Marking
Criteria and Standards Guide provided in this learning guide to assist you in the construction your discussion paper.
The work is
to be structured as a formal essay, with a relevant introduction, body of work, and conclusion, with no headings or subheadings. The work
isto be written at an acceptable academic level and scholarly style and in the third person. Note that use of pronouns isto be avoided.
Ensure you adequately and appropriately define and describe all major terms, including: nurse leaders, effectiveness, and each
ofthe five major conflict resolution strategies. You may find it helpful to reviewthe essential readingsfrom Tutorial 3 as a starting
pointto help you develop your approach to this assignment task.
The NSW Health Department (2001 , p. 23) has defined
effectiveness as “the extentto which a treatment or intervention has achieved the desired outcome”. Therefore, the discussion should
describe and critically discuss the evidence from current research studies regarding the extent to which nurse leaders use of conflict
resolution strategies evidenced measurable and important improved outcomes for patients (such as higher levels of patient satisfaction),
staff (such as less attrition, absenteeism, higher staff satisfaction) and forthe organisation.
Adequately and appropriately
use at least five (8) recent (i.e. from 2009) peer reviewed, research journal articles, (preferably from nursing management and leadership
journals) to adequately support critical discussion points.
In addition to these required 8 recent peer reviewed researchjournal
articles, you may use,where appropriate and relevant, other high quality academic literature in the discussion paper. Please note that the
quality of your critical discussion will depend largely on the appropriateness and quality of references and how well these are used to
provi e evidence and support for that discussion.
In the construction of yourwritten work do not use non-academic literature.
Further, it is not acceptable to copy any information from other sources, including Websites or other electronic sources, other
students, books, journals, etc., and present it as your own work (please see Student Academic Misconduct policy:
MARKING CRITERIA:
INTRODUCTION: The Introduction includes an expertly constructed aim, and provides an exceptional, clear, comprehensive and concise
overview of all major concepts and issues to be addressed in the body ofthe work. ( 5 MARKS)
Critically discusses the effectiv eness of
nurse Ieaders’ use ofthe 5 conflict resolution/management strategies, (in terms of evidenced patient, staff 8. organizational outcomes),
in a range of contemporary clinical practice contexts, including the new graduate practice context.
Outstanding, clear, concise and expert
identification and critical discussion ofthe effectiveness, (in terms of evidenced patient, staff &organizationaI outcomes), of nurse
Ieaders’ use of all 5 major conflict resolution strategies in a wide range of contemporary clinical practice contexts, including the new
graduate context.
Interesting, complex, original, cogent, excellent critical discussion related to criteria and topic, with expert use
of a wide range of high quality, credible relev ant sources which are drawn Iargelyfrom the student’s own research to strongly support
discussion points ( 20 MARKS)
Adequately and appropriately uses at least 5 current peer- reviewed, research journal articles to support
critical discussion.
Expert selection and use of a wide array of high quality, current, relevant, peer- reviewed research journal
articlesto support critical discussion. Information from supporting literature is excellently referenced, critically analysed and
synthesised to provide excellent evidence and support for critica discussion throughout the work. (20 MARKS)
CONCLUSION:
Outstanding, clear, concise, conclusion, which includes original pertinent insights, and excellently draws upon all significant points
raised in the discussion paper and drawsthese together in an expert manner.(10 MARKS)
PESENTATION AND REFERENCING: Flawless
referencing,with all references adequately and correctly given, both in text and in final reference list according to designated APA style.
Outstanding, publishable level of writing style and use of language evidenced.
Publishable or outstanding Iev el of clarity of
expression and scholarly writing style, with no evidence of any discriminatory use of language noted in the work.Expert, coherent, logical
organised sequencing. (10 MARKS)
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