essay

Negotiations and dispute resolution can sometimes get emotional. Consider the role of anger in negotiations. What if the other party behaves in an angry, attacking manner, what do you need to be aware of? What might the other side be seeking to accomplish with displays of anger? How should you respond and why? Consider relevant info from our class presentations (especially from presentations associated with the book “Getting Past No: Negotiating in difficult situations by William Ury” in your response. For example How might “Going to the Balcony?” (From Getting Past No) help you?Please demonstrate your complete understanding of the following questions and use examples to support your points.
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