HOMEWORK

HOMEWORK

Question 1: Read the following cases in chapters 9 and 10 and highlight the key lessons learned (2 per case study) – 14 Points
•    Ch. 9: Double Down and Harrah’s
•    Ch. 9: Tracking Citywide Performance
•    Ch. 10: Proctor and Gamble Drives Ideation with Group Decision Support
•    Ch. 10: Dresdner Kleinwort Wasserstein Uses Wiki for Collaboration

Question 2: Answer the following questions from the textbook (16 Points):
1. How is BPM related to BI and why BPM is important for BI (2-3 sentences)
2. Explain the concept of a balanced scorecard through a simple example
3. How is six sigma related to BPM – one sentence
4. How do dashboards support BPM   — one sentence
5. Surf the Internet and suggest a BPM package with 3 main features
6. Why collaboration is important for DSS (one sentence) and list 10 main difficulties of collaboration
7. Select one GSS package and show how it addresses  the difficulties of collaboration  (link to the tool and 2-3 sentences)

Question 3: Review the Text (Howson, C. Successful Business Intelligence: Secrets to Making BI a Killer App. McGraw- Hill, 2007) and compare/contrast it with the Turban Text by answering the following questions (20 Points):
1.    What additional topics are covered by Howson that are not covered in Turban.  One line per topic (max 5) and the added value to your knowledge (low, medium, high)
2.     What additional case studies and examples are covered by Howson that are not covered in Turban.  One line per case study/example (max 5)  and the added value to your knowledge (low, medium, high)
3.    Besides the topics and the cases studies/examples, what is the additional value of the book by  Howson  if you already have read Turban.  Few lines that basically explain why anyone should buy  the Howson book.

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A Suggestion: There are many other interesting texts and reference materials on BI on the Internet. Please feel free to select another text or reference material  (e.g., a product manual)  instead of Howson and do similar analysis. The purpose is to go beyond the Turban book and analyze what is available on the Internet on this topic area.

Suggestions and Guidelines:
•    Use your own words and Thoughts. Plagiarism and/or cheating will result in a grade of Zero.
•    Give short answers to each question (not more than 3-4 lines)
•    Total page length (not more than 5 pages, 300 words per page)
•    1-inch margins, Double spaced, 12-point, Times New Roman font

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