HOW TO CALCULATE EMOTIONAL INTELLIGENCE SCORE

Analysis and Interpretation

Emotional intelligence (El) is an assortment of skills and competencies that have shown to influence a person’s ability to
succeed in coping with environmental demands and pressures. Peopie with high El have the ability to accurately
perceive, evaluate, express, and regulate emotions and feelings.

This questionnaire taps the five basic dimensions in El: self-awareness (items 1 and 9), self-management (2, 4), self-
motivation (3,7), empathy (5,8), and social skills (6.10).

Your score will fall between 10 and 50. While no definite cutoff scores are available, scores of 40 or higher indicate a
high El. Scores of 20 or less suggest a relatively low El.

El may be most predictive of performance in jobs such as sales or management where success is as dependent on
interpersonal skills as technical ability. El should also be relevant in selecting members to teams. People with low El are
likely to have difficulty managing others, making effective sales presentations, and working on teams.

Can El be learned? A large part of an individual’s El is genetically based. However, you can improve on your El. See,
for instance, J. Segal, Raising Your Emotional Intelligence (Holt, 1997) and A. Simmons and J.C. Simmons, Measuring
Emotional Intelligence: The Groundbreaking Guide to Applying the Principles of Emotional Intelligence (Summit, 1998).

Source: Based on O. Goleman, Emotional lntelligencer Why it Can Matter More Than IQ (New York: Bantam Book. 1995).
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