This summary must be 300-400 words that captures the essence of what the problem was and what was done, and a observation on the effectiveness of the OD process. The material from class to this point will be used, and properly cited, as a basis for the observations. Also answer questions. -What are the core issues -What was done to address these issues -How successful was the action taken. -What else could have been done.
In the initial write up make sure to reference the text at least two times. Use the the files previously provided. Case study is 11.2 Improving intergroup relationships in Johnson & Johnson drug evaluation department pg. 307 Chapter 11. Organization processes Approaches.