Activity Steps:
1. Select either a knowledge management or performance support technology.
2. From what you have learned and experienced so far, develop a list of criteria for effective design and use of the technology.
3. Analyze the technology using the design criteria.
4. Create a 1-2 minute video that shows you using and analyzing the technology using the criteria you developed.
http://www.forbes.com/sites/lisaquast/2012/08/20/why-knowledge-management-is-important-to-the-success-of-your-company/
https://www.mindtools.com/pages/article/newISS_87.htm
http://www.kmworld.com/Articles/Editorial/What-Is-…/What-is-KM-Knowledge-Management-Explained-82405.aspx
http://www.learningsolutionsmag.com/articles/1144/16-performance-support-tips-strategies-and-tactics
http://elearningindustry.com/performance-support-more-than-just-training