Over recent years, a number of key challenges have become very significant to
Operations Managers. Six of these concepts are:
Changing Technologies
Continued Globalization of markets including 1st and 2nd world entrants.
Changing customer expectations
Changing job designs
Quality management
Global manufacturing
Your task is to:
1. Identify a business you think is interesting and briefly discuss how each of
the above challenges might impact that business in the future. (Maximum
1200 words)
2. Choose a minimum of three of the following areas of Operations
Management that you think are likely to most impact the success of your
chosen business and justify your selection of each. (Maximum 2000
words)
o Goods and Service design
o Process Selection, Design and Analysis
o Facility and Work Design
o Supply Chain Design
o Capacity Management
o Managing Inventories
o Resource Management
o Quality Management
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