There are two questions for this case. 1. Describe a solution to Rosemary Worth’s control problem that emphasizes a. Results controls (10 marks) b. Action controls (10 marks) c. Personnel/cultural controls (10 marks) 2. What should Rosemary do? Explain why your recommendation is the best solution. (You can choose one of the solutions described in question 1 or you can combine elements of each of the solutions, as appropriate). (20 marks)
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