Module 4 – Case
JOB ATTITUDES
Assignment Overview
As noted on the Background page in this module, Swailes (2002) critiqued the conceptualization and measurement of the job attitude of
organizational commitment. Four years later, Harrison, Newman, and Roth (2006) integrated organizational commitment and job satisfaction into an
overall job attitude based on the compatibility principle in attitude theory, and found through meta-analysis of studies published between 1983
and 2004 that it substantially predicted integrative, higher-order behavioral outcomes. Riketta (2008) would have at least addressed, if not
resolved, the conceptualization and measurement issues that Swailes raised in their subsequent meta-analyses.
The focus of this case study is on the relationship between the conceptualization and operationalization of a construct, in this case the job
attitude of organizational commitment. As noted on the module Background page, Swailes (2002) critiqued the conceptualization and measurement
(operationalization) of organizational commitment. In the six years that followed, Harrison, et al. (2006) and Riketta (2008) published meta-
analyses of the impact of organizational commitment on performance.
Case Assignment
Assess the extent to which Harrison, et al. (2006) and Riketta (2008) address the issues that Swailes (2002) raised regarding the
conceptualization and measurement of organizational commitment.
Assignment Expectations
Summarize the key issues that Swailes (2002) raises regarding the conceptualization and measurement of organizational commitment.
Briefly describe the way(s) in which Riketta (2008) conceptualizes and operationalizes organizational commitment.
Briefly describe the way(s) in which Harrison, et al. (2006) conceptualize and operationalize organizational commitment.
Assess the extent to which Harrison, et al. (2006) and Riketta (2008) address the issues that Swailes (2002) raised regarding the
conceptualization and Measurement of Organizational Commitment.
General Expectations
Length: 5–6 pages of double-spaced, 12-point text, plus cover and reference pages.
Structure: Narrative style, including a brief introduction in which you provide an overview of your paper.
References: Follow Campion’s (1997) rules for references (see Background page).
Style: APA format.
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