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This module aims to broaden and expand students’ knowledge and
understanding of the concepts, tools and techniques of operations management.
Students will develop analytical insights into current operations management
practices, explore the priorities and techniques of operations management and
employ these to the design, operation and control of business processes.
Learning Outcomes
Knowledge
On completion of this module, the successful student will be able to:
1. assess key factors influencing effective management of operations;
2. evaluate the fundamental concepts, tools and techniques of operations
management;
3. appraise the contributions effective operations management can provide
companies;
Skills
This module will call for the successful student to:
4. apply operations management tools and techniques to business problems;
5. approach and manage data and information, problem solving and decision
making effectively;
6. analyse data and information using relevant operations management tools
and concepts
Syllabus
The module covers the following topics:
− Operations strategy − Job design
− Forecasting − Supply chain management
− Product design − Inventory management
− Quality management − Scheduling
− Process design and capacity planning − Material requirements planning
− Location decisions − Just-in-time and lean operations
− Layout decisions − Project management Middlesex University 2013-14 Page 5
Learning, Teaching and Assessment Strategy
Student learning is supported through a variety of teaching methods. Lectures are
designed to deliver background material to enable analysis of the theory of
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