on the subject of performance management and management control systems in complex organizations.
You have been asked to deliver a lecture to your class on the subject of performance management and management control systems in complex
organizations. You read the organizational tensions document on your Harvard course pack. Pages 6 through 10 are particularly relevant to
the concepts and management steps that must be included.
You want to consider these concepts and steps as well as 1 or 2 examples, which may be the Boston Retail case, Google, Rentokil or Toyota
as given in the document.
You have also been asked to develop 3 questions with answers from the organizational tensions reading to be included in the final exam.
Your lecture should be a paper of 3-4 pages, sourced from the organizational tensions reading and your textbook.
Don’t forget the questions. If they are good your professor will use them.
All papers will be put through the plagiarism checker. Acknowledge your sources!