Performance Measurement: Scorecards

Read the following article:
https://www.organizedchange.com/balancedscorecard.htm

In the framework of the Value Creation Hierarchy (VCH) and related to your job context (current or past), write a
750 word response that addresses the following:

Map the area of your work or department into the VCH described in the textbook reading. Refer to Figure 3.2 on page
43.

List performance measures used in your department/work area. It may be helpful to explore sample performance
measures developed by Oak Ridge Associated Universities .

http://www.orau.gov/pbm/sample/sample.html

Describe the business performance measurement system that your company uses and address how your company implements
or will benefit from implementing a performance measurement system.