Project Management

Case Study
Johnsons is a major player in the UK dry cleaning industry. Management has decided to move operations to a new site. The new site will allow Johnsons to expand its operational base by 50% and bid for new public sector contracts.
Currently at its site, Johnsons has a capacity to deal with 20,000 kg of laundry. However, management prefers to work at 80% of its capacity. At a recent board meeting, the HR manager has been asked to explain the reason for poor workforce planning and lack of discipline which has reduced the working capacity to 60 %. Using information from the above case study:
QUESTION 1 (ABOUT 500 WORDS) LO4, LO1
(a) Explain and Calculate the following:
i. Designed Capacity
ii. Effective Capacity
iii. Actual Output
iv. Utilisation
v. Efficiency
(10 marks)
(b) You have just been employed as a project manager to work with the HR manager. Your first task is to provide options to manage:
(i) Actual Output,
(ii) Utilisation and
(iii) Efficiency of the resources available
(20 marks)
QUESTION 2 (ABOUT 1,500 WORDS) LO3, LO2, LO4
Devise and implement a brief project management plan to include the following:
• Scope Management
• Quality Management
• Risk Management
• Communication Strategy
• End Stage Report & Lessons Report
(60 marks)
Referencing, Structure & Presentation (10 marks)