PROJECT MANAGEMENT PROCESS

PROJECT MANAGEMENT PROCESS ASSIGNMENT 1
Answer the questions below.
The Situation
The boss calls you into her office after returning from the recent sales retreat, slumps into
the chair, and declares, “We have a problem!”
Here’s the story: Senior leaders are flown in from the head office to host the annual sales retreat designed to motivate sales officers for the upcoming fiscal year. Local and regional sales
officers are in attendance at this high-profile meeting.
During the meeting, sales officers are asked direct questions about how they use the new automated sales-management system as a tool to track and monitor their progress toward
achieving targets. Responses from sales officers indicate that they are unfamiliar with the
functionality of the automated system. What’s more, indications are the sales officers have no
intention of using the system any differently in the upcoming year.
The VP of sales and the CEO are very upset after the discovery and told your boss that she
must find an immediate resolution for the problem. The decision is made that the training department will design and develop a learning solution for all sales officers. Attendance for all
sales officers will be mandatory. Given that the upcoming fiscal year begins in the next two
months, the learning solution will need to be designed, developed, and delivered within this
period. You have been assigned to be in charge of the project, starting today.

Questions
1. State the Problem, and explain why this is a project.

2. What is the unique product or service?

3. Who are the stakeholders? (You may need to add or delete rows.)
List the stakeholders

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Explain why they are a stakeholder

Her is some of the definition of project management concept:

work

Commented [1]:

Projects are defined as temporary endeavors undertaken to create some unique deliverable or result
with a specific beginning and end.

Commented [2]:

Project

vs.

ongoing

Ongoing work is an activity that has no planned end date and is repetitive in nature. Examples
include accounting, managing human resources.

Three types of resources

Work resources include the people and equipment needed to complete the tasks in a project’s plan.
Cost resources represent a financial cost associated with a task you need to account for in the plan.
Material resources are consumables you use up as the project proceeds.

stakeholders The people or organizations that might be affected by project
activities (those who “have a stake” in its success). These also include the resources working on the plan as well as others (such as customers) external to
the plan’s work.