QUALITY AND ENVIRONMENTAL MANAGEMENT SYSTEMS

Learning outcomes assessed in this assignment (from Module Information Pack)
1. Evaluate the use of a wide range of quality and environmental practices and their
application in the workplace.
2. Plan, design, measure and propose amendments where required to quality and
environmental management systems and processes.
Assignment Brief
Compile a report, making use of relevant reference sources, detailing the following:
1. Critically analyse the development of the basic philosophy behind quality
management systems, for example, ideas put forward by quality pioneers such as
Deming, Crosby and Juran.
2. Provide an analysis of the main quality improvement tools that a company may use to
improve quality.
Assignment Format
The assignment is to be produced in A4 printed format (Word Document) and the total
word count should not exceed 2,500 words (excluding titles, reference list, appendices
and executive summary). Please state any assumptions you have made. The assignment
should be submitted on Blackboard by the deadline shown.
References should be provided for all sources used following the Harvard referencing
style. Guidance on Harvard Style referencing is available within the assignment section of
the module space on Blackboard.
Use of unfair means to enhance performance is regarded by the university as a very
serious offence. Please ensure that what you submit is clearly your own work and that
information sources are appropriately referenced. Guidance videos on plagiarism are
available within the module space on Blackboard.
Marking Scheme
The assignment will be marked accordingly: Weighting
Introduction: 5%
Method, structure, literature review: 30%
Analysis/synthesis of relevant issues: 50%
Conclusions and recommendations: 10%
Presentation, style: 5%
100 marks available
This assignment contributes to 50% of the module assessment. To pass this module, a
student must achieve a minimum of 50% for this assessment.
Useful sources
Useful sources of information include but are not limited to the following:
BS EN ISO 9000:2005. Quality Management Systems: Fundamentals and vocabulary.
British Standards Institution. 2005.
BS EN ISO 9001:2008. Quality Management Systems: Requirements. British Standards
Institution. 2008
Oakland, J.S. (2003). TQM: Text with Cases, 3rd edition. Oxford: Butterworth-Heinemann.
Library: 658.4013/OAK and 658.562/OAK (ebook also available).