Quality management

UNIVERSITYOF HERTFORDSHIRE
School of Engineering and Technology
Page 1 of 5
COURSEWORK ASSIGNMENT
Module Title: Quality, Reliability and
Maintenance Module Code: 7ENT1068
Assignment Title: Summative CW Assignment Individual Assignment
Tutor: M.A Fowler Internal Moderator: Dr L Mitchell
Student ID Number ONLY: Year Code:
Marks Awarded %: Marks Awarded after Lateness Penalty applied %:
Penalties for Late Submissions
Late submission of any item of coursework will be capped at a minimum pass mark if
received up to one week late. Any submission received more than one week late will be
awarded a mark of zero.
Late submission of referred coursework will automatically be awarded a mark of zero.
Please refer to your student handbook for details about the grading schemes used by the
School when assessing your work. Guidance on assessment will also be given in the Module
Guide.
Guidance on avoiding academic assessment offences such as plagiarism and collusion is
given at this URL: http://www.studynet.herts.ac.uk/ptl/common/LIS.nsf/lis/citing_menu
UNIVERSITYOF HERTFORDSHIRE
School of Engineering and Technology
Page 2 of 5
ASSIGNMENT BRIEF
Students, you should delete this section before submitting your work.
This Assignment assesses the following module Learning Outcomes:
Knowledge and Understanding
Successful students will typically:
1. understand the need for quality management and the relevant tools and techniques;
2. explore suitable techniques for deployment of quality, reliability and maintenance in
manufacturing;
3.
Skills and Attributes
Successful students will typically:
4. assess quality & reliability issues relating to the performance of engineering artefacts;
5. recommend and plan suitable experiments for quality engineering;
6. critically evaluate and present the outcomes for a given problem.
Assignment Brief:
In his book “Equipment Management in the Post-Maintenance Era: A New Alternative to Total
Productive Maintenance” Kern Peng argues for a change of focus in how we view maintenance
in relation to managing equipment e.g. in Manufacturing.
Using this recommended text (cited with one other as part of your reading list on the Module
Guide) and with the addition of a minimum of 8 additional JOURNAL texts / sources obtained by
you via the Learning Resources pages on StudyNet – address the following as part of a report:
Section A
(Max 1000 words)
Explore the range of current philosophies employed as part of maintenance management today.
Include some examples of where and how these philosophies are used by various industries
including manufacture.
Section B
(Max 1000 words)
Investigate the link between various Quality Control and Reliability measures and techniques
and current maintenance management strategies.
Again include some examples of where and how these techniques and measures are used in
various industries including manufacture.
Section C
(Max 1500 words)
Critically evaluate the ‘systems’ approach to maintenance as outlined by Peng; what is involved
and what is required if success is to be assured?
Section D
(Max 500 words)
Discuss your personal view of the argument put forward by Peng, in particular to quality,
reliability and maintenance management when applied to equipment and products or services.
Conclude: are the needs of equipment, products or services different? Summarise your
reasoning.
UNIVERSITYOF HERTFORDSHIRE
School of Engineering and Technology
Page 3 of 5
Submission Requirements:
A written 4000 word (+/- 10%) report submitted to the Assignment section of StudyNet due in
Monday 21st April 2017
This assignment is worth 40 % of the overall assessment for this module.
Marks Awarded for:
Section A (20%)
A clear outline of the current philosophies employed as part of maintenance management today,
with examples.
Section B (20%)
Demonstration of the link between various Quality Control and Reliability measures and
techniques and current maintenance management strategies.
Including a summary of established measures and techniques, with examples.
Section C (30%)
A critical evaluation of the ‘systems’ approach to maintenance as outlined by Peng.
Section D (20%)
Well-structured discussion, linked to Sections A to C, outlining a summary argument for / against
Peng with particular reference to managing equipment / products or services.
Clear presentation (5%)
Relevant referencing using Vancouver (5%)
A note to the Students:
1. For undergraduate modules, a score above 40% represent a pass performance at
honours level.
2. For postgraduate modules, a score of 50% or above represents a pass mark.
3. Modules may have several components of assessment and may require a pass in all
elements. For further details, please consult the relevant Module Guide or ask the
Module Leader.
Typical (hours) required by the student(s) to complete the assignment: 16 hours
Date Work handed out:
01 February 2017
Date Work to be handed in:
21 April 2017
Target Date for the return of
the marked assignment:
19 May 2017
Type of Feedback to be given for this assignment:
Individual feedback will be provided to students with comments and identification of strengths to
build on and necessary improvements requiring further reflection and revision by the student and
based on the School Grading Criteria attached.
UNIVERSITYOF HERTFORDSHIRE
School of Engineering and Technology
Page 4 of 5
School of Engineering & Technology Postgraduate Grading Criteria
Most assessments in the School of Engineering and Technology are graded according to an approved “marking scheme” which is summarised on the Assessment Briefing Sheet;
the answers are objective and therefore there is a very straightforward formula to follow when allocating the mark for the assessment. In some cases you will be able to see the
worked answers to understand how your grade might have been improved. However sometimes, particularly at higher levels, you will be set a more open ended assignment where
it is more appropriate to use a set of descriptive criteria at each grade band since it is possible to attempt the assignment in a range of ways. These type of assignments are
important to develop your independent learning skills, decision making, judgement and communication skills which are all valued by employers. On such occasions the following
Grading Criteria will be used when staff are required to use their academic judgement in assessing your work. Not all assessments will cover every point in the generic grading
criteria but all assignments without a marking scheme will use the criteria, and staff may apply a weighting factor to individual criteria according to the assignment.
Grade Knowledge & Understanding Intellectual Skills Practical skills General transferable skills
Weighting
80-100
Outstanding
Outstanding level of knowledge and
understanding.
Evidence of thorough and wide-ranging
exploration/insight of the analytical methods,
sciences and design principles appropriate to
the student’s chosen engineering discipline.
Demonstrates a very thorough knowledge and
understanding of the professional practice and
environmental/ethical considerations of the
business of engineering.
Outstanding intellect
Ability to generate innovative solutions to
complex problems.
Demonstrates exceptional ability to design,
model and analyse relevant
systems/components using appropriate
computer based systems.
Evidence of a very thorough evaluation of the
external influences on the design process.
Outstanding application of theory to practice.
Evidence of extensive application of analytical
and modelling skills to solve complex
engineering problems.
Extensive use of experimental techniques to
evaluate/validate designs in the student’s
chosen engineering discipline.
Demonstrates thorough planning and
organisational skills taking into account
commercial and industrial constraints.
Outstanding leadership, management and
communication skills.
Demonstrates inspirational leadership qualities.
Evidence of being highly self- motivated and
professional whilst working with others making
effective use of time and resources to solve
problems.
Demonstrates exceptional ability to communicate
both in writing and orally.
UNIVERSITYOF HERTFORDSHIRE
School of Engineering and Technology
Page 5 of 5
70-79
Excellent
Excellent level of knowledge and
understanding.
Evidence of a comprehensive
exploration/insight of the analytical methods,
sciences and design principles appropriate to
the student’s chosen engineering discipline.
Demonstrates a thorough knowledge and
understanding of the professional practice and
environmental/ethical considerations of the
business of engineering.
Excellent intellect
Ability to generate effective solutions to
complex problems.
Demonstrates comprehensive ability to
design, mathematically model and analyse
relevant systems/components using
appropriate computer based systems.
Evidence of a thorough evaluation of the
external influences on the design process.
Excellent application of theory to practice.
Evidence of effective application of analytical
and modelling skills to solve complex
engineering problems.
Effective use of experimental techniques to
evaluate/validate designs in the student’s
chosen engineering discipline.
Demonstrates effective planning and
organisational skills taking into account
commercial and industrial constraints.
Excellent leadership, management and
communication skills.
Demonstrates strong leadership qualities.
Evidence of being self- motivated and professional
whilst working with others making effective use of
time and resources to solve problems.
Demonstrates a comprehensive ability to
communicate both in writing and orally.
60-69
Very Good
Very good level of knowledge and
understanding.
Evidence of a comprehensive understanding of
the analytical methods, sciences and design
principles appropriate to the student’s chosen
engineering discipline.
Demonstrates a comprehensive knowledge and
understanding of the professional practice and
environmental/ethical considerations of the
business of engineering.
Very good intellectual skills
Ability to generate effective solutions to
common engineering problems.
Demonstrates very good ability to design,
mathematically model and analyse relevant
systems/components using appropriate
computer based systems.
Evidence that external influences have been
taken into account when designing a system
or component.
Very good application of theory to practice.
Evidence of appropriate application of analytical
and modelling skills to solve engineering
problems.
Appropriate use of experimental techniques to
evaluate/validate designs in the student’s
chosen engineering discipline.
Evidence of planning and organisational skills
have taken into account commercial and
industrial constraints.
Very good leadership, management and
communication skills.
Demonstrates leadership qualities during team
work.
Evidence of being reliable and professional whilst
working with others making effective use of time
and resources to solve problems.
Able to communicate effectively both in writing and
orally.

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