Quality Management

In report form, you need to do the following tasks:

Task 1

Conduct a research to find out any organization have been awarded ANY of the following:

• Malcolm Baldrige

• Deming prize

• EFQM

For the selected organizations you need to:

– Describe the organization background.

– Explain how the organization won the award.

Task 2

List down three different awards of the excellence in Emirates. For each award explain the motivation, quality assessment methods to win the award.

Task 3

Conduct a research to find ONE organization from IT sector has won an UAE excellence award. For the selected organizations (winner) you need to:

– Investigate the quality improvement tools used, and how the applied tools enhanced the overall organization (winner) performance.

– Emphasize/ Highlight the quality assurance skills applied to develop IT projects.
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