Raspberry and Cream Cup Cakes
In all of your answers presume you are producing Raspberry and Cream Cup Cakes.
Project description
It should be in a Report format
o Summary – a one paragraph summary of what the report is about
o Contents Page, with details of headings and page numbers,
o Body of report – see below,
o Reference List: Alphabetical list of sources you have referred to in your report,
o Appendices.
In all of your answers presume you are producing Raspberry and Cream Cup Cakes.
Body of the report
1. Apply the 4 V’s model from Slack et al. (2013) to the case study when originally delivering in low volumes to NTU catering services. Discuss how these four dimensions may change when producing 500 units/week Monday to Friday. Within your answer, consider how the role of the following:
i. process
ii. quality
iii. inventory
(approx. 500 words)
2. Using Hayes and Wheelwright’s product/process matrix, discuss the necessary changes to the process, equipment, layout and staffing levels to account for increasing the volume of product to 5000 units per week?
i. To support your discussion of the above, produce a diagram to illustrate the changes made to the process.
(approx. 400 words)
3. In conclusion:
o Briefly reflect on what you have learnt from this assignment in terms of operations management and how might you apply this learning and learning from the original assignment in the future.
(approx. 300 words)
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