1. What is the problem you want to solve with your reference document, or gap you want to fill? Who are your readers? What should they be able to do, know, feel, or understand upon reading your document?2. What is the nature of the reference document you’ll be making: instructional document, map, specifications sheet, brochure, chart, atlas? Will this be an electronic document? A print document? Why? What will be the conditions of use by the reader: in the field, at a desk, on screen? What visual elements should it include?3. To whom will you address your cover document? Why?
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