Simulation 2 – customer responsiveness
A. Each person creates a new thread and answers the following question:
What was your role in the simulation team?
B. Then each person must answer at least 2 of the following questions in the same thread:
(Note: Select a question that hasn’t been answered or fully answered by a team-mate!)
1. Describe your team capacity strategy, timing, and results. What refinements did you make and why?
2. Describe your team inventory strategy, timing, and results -including EOQ, ROP, and safety stock (if
any). What refinements did you make and why?
3. Describe your team strategy of contract selection, timing of any changes, and the results. Describe
refinements you made and the reasons why.
4. Describe how the team strategies of inventory, capacity, and contract selection were integrated to
maximize your profits.
5. If your team’s beginning strategy differed from the ending strategy, then compare the beginning
ramp-up strategy with the ramp down strategy in the end.
6. Describe and explain the behavior of the raw material inventory (kits), the work-in-process
inventory (queues), and the finished goods inventory as you made changes to each of the control
variables.
7. Explain how a single-period inventory model could be applied in the end given what you observed.
8. Explain in detail how you analyzed the cost structures in developing your strategy based on the
concepts covered to date.
9. If your team analyzed the flow time, discuss steps that were taken to increase the throughput rate
and decrease the flow time AND the reason for each action based on the concepts covered to date.
10. If you formally applied the theory of constraints in your analysis, then explain what you did and
the results.
C. Then each person must end the thread by answering the following question:
What did you learn (your “ahh… ha moment”) and what would you do differntly next time.