In this discussion, you will need to search Google Scholar or other online sources for current trends, news, and videos about Customer Service
related to your workplace, career, interests,or simulation. You will share these findings and your opinions in related to the following aspects:
The latest trends in about this topic (short background, current situation, best practices and the future in the field).
Why the topic is important for your career
How are you planning to incorporate this topic in your future or current professional plans (jobs, businesses, projects, etc.)
Must be 250 words in length and in APA format.
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