HOTEL MANAGEMENT
PLEASE ANSWER THREE OF THE FOLLOWING QUESTIONS in 220 – 260 words each:
1. How does one become a GM? Cite five examples from our Guest Speakers, interviews with a GM, or the videos on Blackboard.
2. In your opinion, what skills are critical to being a management team member in a hotel? Cite five examples from our Guest Speakers, interviews with a GM, or the videos on Blackboard.
3. Look at three Blackboard videos from either Hong Kong, Thailand, Dubai, or Singapore for two different hotel market levels. Which GM concerns are similar? Which GM concerns are different? Cite three examples of each.
4. What are some of the unique challenges of resorts and emerging markets? Cite five examples from the Blackboard videos.
Answers should be word processed and double-spaced. On how well you answer the question and present your argument!!!!
Videos that MUST BE USED!!!!!!!! FOR THESE QUESTIONS
Hotel Catering Services Manager:
Interview Marguerite Howley Hotel Owner and Chef – Part 1:
Inteview with Shaun Parsons Hotel EAM incharge of F&B Part 1 :
Interview Hotel Public Relations Manager Annie Buckley: