You are working as a summer intern at a small Cincinnati company that manufactures machine
parts. The director of operations has asked you to review the company’s practices for scheduling
customer orders. Currently, the company schedules work on a first come, first served (FCFS)
basis.
The director of operations is wondering whether a shortest processing time (SPT) or earliest due
date (EDD) sequencing rule might work better.
Using the data table in Table 1, compare the effectiveness of the current and two alternative
sequencing rules.
Table 1: Job Scheduling Data
Job Date Order Received Operating Time Due Date
XC Mar 3 5.1 12
EFF Mar 20 3.2 20
ABC Feb 2 4.5 10
RBP Feb11 6.0 16
SDS Mar 8 2.9 18
Consider these issues in you analysis and write-up:
Do not assume that your readers know/remember the three decision rules under consideration.
Clearly present each of them, including an explanation of the scheduling heuristic associated
with each, early in your discussion.
Discuss how you will evaluated the “goodness” of each alternative. Make sure that you define
metrics such as flow time and lateness, and explain why these are effective metrics for evaluating
scheduling rules. Citing an authoritative source, such as a textbook, will help improve your
argument.
Develop tables that show the sequence and comparative metrics for each scheduling rule.
Footnote the tables with sample calculations that help the reader understand the results. Also,
discuss each table as you present it.
Might there be other scheduling rules that the operation has yet to consider?
What is a conservative next step (CNS) based on the analysis.
What are the limitations of this analysis?
MGT 305 A6 Page 2 of 2
To impress, integrate lessons from the RQAs into your analysis. Lessons from RQA 2 apply to
tables and figures. Lessons from RQAs 1, 3, and/or 4 might be particularly well placed in your
discussions of recommendation and/or limitations (include citations).
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