Managing Complex Change(business)

The Managing Complex Change course will be assessed by a single 3,000 word report.

Case Study

Identify a significant change management initiative and critically assess the extent to which it has been successfully managed. Identify the

rationale, objectives, planning activities, implementation strategies and evaluate them against ‘best practice’: to what extent could the change

be considered as being innovative; did it achieve the anticipated outcomes; were lessons learned; how could the innovative potential have been

further enhanced?

You should adopt a case study style: set the scene, detail the history, examine and critique the outcomes, detail the lessons, and then suggest

a way forward. You may select an ongoing or historical change, but please ensure you have access to all the relevant information.

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