Download:
https://www.dropbox.com/s/eap1wja3qdqzs6g/NAG-Manageing-Operations.pdf?dl=0
summarize chapter 1,2,3,and 4 from the above e-book.
15 references from the following can be refered to in the text.
1. Adrian S. Choo, Kevin W. Linderman and Roger G. Schroeder (2007) Method and Psychological Effects on Learning Behaviors and Knowledge Creation in Quality Improvement Projects, Management Science, 53(3), pp. 437-450.
8. Ton de Kok, Fred Janssen, Jan van Doremalen, Erik van Wachem, Mathieu Clerkx and Winfried Peeters (2005) Philips Electronics Synchronizes Its Supply Chain to End the Bullwhip Effect, Interfaces, 35(1), pp. 37-48.
14. M. Eric Johnson (2006) Supply Chain Management: Technology, Globalization,and Policy at a Crossroads, Interfaces, 36(3), pp. 191-193.
15. Suleyman Karabuk and S. David Wu (2003) Coordinating Strategic Capacity Planning in the Semiconductor Industry, Operations Research, 51(6), pp. 839-
16. Burak Kazaz, Maqbool Dada and Herbert Moskowitz (2005) Global Production Planning under Exchange-Rate Uncertainty, Management Science, 51(7), pp.
1101-1119.
17. Dong-Gil Ko, Laurie J. Kirsch and William R. King (2005) Antecedents of Knowledge Transfer from Consultants to Clients in Enterprise System Implementations, MIS Quarterly, 29(1), pp. 59-85.
18. Ławrynowicz (2008) Integration of Production Planning and Scheduling Using an Expert System and a Genetic Algorithm, The Journal of the Operational Research Society, 59(4), pp. 455-463.
19. Jeffrey K. Liker and James M. Morgan (2006) The Toyota Way in Services: The Case of Lean Product Development, Academy of Management Perspectives,
20(2), pp. 5-20.
20. Barin Nag, Chaodong Han, and Dong-qing Yao (2013) Mapping Supply Chain Strategy: An Industry Analysis, Journal of Manufacturing Technology Management.
21. Eitan Naveh and Miriam Erez (2004) Innovation and Attention to Detail in the Quality Improvement Paradigm, Management Science, 50(11), pp. 1576-1586.
22. B. Ritchie and C. Brindley (2007) An Emergent Framework for Supply Chain Risk Management and Performance Measurement, The Journal of the Operational
Research Society, 58(11), pp. 1398-1411.
23. Jayashankar M. Swaminathan and Sridhar R. Tayur (2003) Models for Supply Chains in E-Business, Management Science, 49(10), pp. 1387-1406.
24. Marshall Van Alstyne and Erik Brynjolfsson (2005) Global Village or Cyber-Balkans? Modeling and Measuring the Integration of Electronic Communities,
Management Science, 51(6), pp. 851-868.
25. Ann Vereecke, Roland Van Dierdonck and Arnoud De Meyer (2006) A Typologyof Plants in Global Manufacturing Networks, Management Science, 52(11), pp. 1737-1750.
26. S. Wang and B. R. Sarker (2004) A Single-Stage Supply Chain System Controlled by Kanban under Just-in-Time Philosophy, The Journal of the Operational Research Society, 55(5), pp. 485-494.
27. Kaijie Zhu, Rachel Q. Zhang and Fugee Tsung (2007) Pushing Quality Improvement along Supply Chains, Management Science, 53(3), pp. 421-436.