1. A well-crafted public organizational Mission Statement is essential to
carrying out the organization’s key Human Resource Functions. What
are the four essential roles the Mission Statement plays?
2. How do Human Resource Management and Personnel Administration
differ in their
Scope and Approach to managing the public sector workforce?
3. Identify five reasons why private sector managers and governmental
managers are not the same.
4. What significant historical event trigged the creation of the US Merit
System, and what specific public personnel legislation was the result?
Name Email Address Score _____ Grade_____
PR 2. 2.
5. Which of the following are the key elements in the Human Resource
Administration Process?
a.____ Position Classification.
b.____ Recruitment, Selection and Testing
c.____ Training and Development
d.____ Performance Appraisal
e.____ Compensation
e.____ All of the above.
f.____ None of the above.
6. Identify the Federal Legislation that established the Nine Merit System
Principles , and The Prohibited Personnel Practices, and give three
examples of each.
7. Which of the following are the key elements of positive organizational
productivity?
a.____ The establishment of a Mission Statement.
b.____ Developing a Team approach to managing a public sector
organization.
c.____ Achieving effective, efficient and quality organizational results.
d.____ Providing on-going staff training and development.
e.____ b and d
8. Select two of the Principles or Organizational Growth , and explain
their importance in improving worker productivity.
•
Principle of Shared Gain
•
Principle of Worker Accountability
•
Principle of Expectancy Alignment
•
Principle of Focus
PR 2. 3.
9. Select two reasons for the rise in work-place diversity, and explain
their impact on the public sector organization.
•
Migration to North America
•
Aging Population.
•
Women in the workplace.
•
Globalization.
10. T____ F____ Usually workers with disabilities are not included in the
definition of a diverse work force.
11. T____ F____ Two of the primary reasons for the in-migration of
foreign workers to the US is that the replacement of the US labor pool
due to the shrinking US birth rate, and the anticipated large scale
retirements of the Millennium Workers.
12. T____ F____ Women in the US work force have always been
designated as members of the minority work force.
13. T____ F____ Women today only account for 25% of the US work force.
14. T____ F____ To effectively manage foreign workers it is best to
“customize” your managerial behavior to “fit” the new employee.
15. T____ F____ Human Resource Administration’s Training and
Development programs must include programs that address the needs
of foreign employees, and non-foreign staff.
16. Define today’s “multi-generational” work place, and the types of
organizational tensions that can affect worker and organizational
performance.
PR2. 4.
17. Today’s multi-generational work force is attributed to:
a.____ Primarily to labor shortages.
b.____ Rising average age of retirement.
c.____ Increasing financial demands on older workers.
d.____ a and b
e.____ All of the above
18. According to the 2005 AARP survey, which of the following “tops the
list” of the most important personnel issues facing today’s
organizations.
a.____ Recruiting and retaining women.
b.____ Improving inter-personal and organizational communications.
c.____ Finding skilled employees.
d.____ a and b
e.____ All of the above.
19. A positive inclusive work place culture can contribute to an
organization’s success in enhancing:
a.____ Recruitment
b.____ Retention
c.____ Performance
e.____ All of the above
20. Decision making in a multi-general organization are:
a.____ More difficult due to the workforce’s diverse characteristics.
b.____ Driven primarily by upper management.
c.____ Stronger because they are broad-based with multi perspectives.
d.____ Tend to be dominated by the older workers in the organization.
e.____ b and d
_____
21.“For the first time in modern history, workplace demographics now
span four generations.” Define each of the four generations, and
identify one personal,
and one workplace characteristic unique to each generation.
PR2. 5.
22. Which of the following generations are changing today’s organizational
culture in much the same way they have influenced “pop culture:
a.____ The Baby Boomer Generation.
b.____ The Millenial Generation.
c.____ The WWII Generation
d.____ Generation X
e.____ Generation Z
23. Which generation tends to be motivated when managers connect their
actions to the overall good of the organization?
a.____ Generation Z
b.____ Baby Boomers
c.____ WWII Generation
d.____ Generation Y
e.____ a and d
24. Identify the preferred method of communication for each of the
following generations:
a. WWII:
b. Baby Boomers:
c. Generation X:
d. Millenials:
PR 2. 6.
21Ans.
25. Define your generation, and identify the following characteristics:
•
26. Identify five Reasons why unethical behavior exist in today’s
organizations:
27. What are the six ways in which an organization can prevent unethical
behavior in their work place. Of the six, which one must come first,
and explain why.
PR 2. 7.
28.
PR 2. 7.
28. Former First Lady Hillary Clinton has come under severe scrutiny for
her apparent ethical lapses regarding her highly questionable email
practices while Secretary of State, and recently her questionable ethical
behavior related to the Clinton’s Charitable Foundation.
Describe her publicized actions related to the Clinton’s Charitable
Foundation and relate them to the following Ethical Tests:
•
The Truth Test . Does her actions represent the truth?
•
The Honesty Test: Do her actions and responses appear to be honest?
•
The Consequences Test: Do her actions in regards to the Foundation
appear to have positive or negative consequences? If so what are they?
•
The Publicity Test: How have the media covered this story?
29.Define the following forms of personal and organizational corruption:
•
Bribery – Abuse of Power – Inside Information – Favoritism
Can you relate these abuses to the current Hillary Clinton scandal?