Systems Development Quality and Use Cases

Assignment Overview

The goal of most organizations is to operate in an environment similar to CMM levels 2 repeatable or level 3 defined

where projects are well documented and follow standards and best practices learned from previous implementations. It is

virtually impossible to operate at the initial level 1 and expect development success. Even if an organization has not

adopted the CMM framework, a good system analysis must be aware that at least a level 2 will produce much better results.

As reviewed in Module 1, the SDLC is a tool to bring system development to a relative CMM level 2. Other applicable

models are Six-sigma, ISO 9000, and simulations among others.

For this last module, you will be reviewing selected chapters from the Project Management Book, an online textbook by

Mike Harding Roberts. The chapters provide excellent tips and quality checkpoints through the SDLC.

Harding Roberts, M. (2012). Chapter 12 quality management. Project Management Book. Retrieved from

http://www.hraconsulting-ltd.co.uk/project-management-book-1201.htm

Harding Roberts, M. (2012). Chapter 9 project support. Project Management Book. Retrieved from

http://www.hraconsulting-ltd.co.uk/project-management-book-0901.htm

In addition, the Capability Maturity Model is introduced as a framework for quality development. Of significant interest

is CMM levels 1-5: initial, repeatable, defined, managed, and optimizing. A company in level 1 is bound to experience

problematic processes in the software quality assurance area.

Select Business Solutions (2012). The Capability Maturity Model (CMM). Retrieved from

http://www.selectbs.com/process-maturity/what-is-the-capability-maturity-model

CMU. (2010). Software process improvement CMM. [PPT presentation]. Retrieved from

www.cs.ru.nl/~ths/sdm1/theo2010/Capability.ppt

Case Assignment

Based on the readings for Case 5, identify and discuss five of the most common problems encountered in systems

development. What are some of the solutions that you will offer to minimize the identified issues? Please, justify your

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answer.

Assignment Expectations

Your paper should be short (2-4 pages, not including cover sheet and references) and to the point. It is to be structured

as a point/counterpoint argument, in the following manner.

You are expected to:
•Begin this paper by stating your position on these questions clearly and concisely
•Cite appropriate sources and answer questions directly. Be sure to make the most effective case you can. Then present

the best evidence you can, again citing appropriate sources.

By the end of your paper, you should be able to unequivocally re-affirm your original position.

You will be particularly assessed on:
•Your ability to see what the module is all about and to structure your paper accordingly.
•Your informed commentary and analysis — simply repeating what your sources say does not constitute an adequate paper.
•Your ability to apply the professional language and terminology of systems design and analysis correctly and in context;

you are expected to be familiar with this language and use it appropriately.
•Your effective and appropriate use of in-text citations to the assigned readings and other source material to support

your arguments. Refer to the TUI Course Guidelines and or the Purdue University APA formatting and style guide for the

proper formats.
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