Which of the following is one of the reasons that storytelling can be effective in business communication?

a. Stories help readers and listeners imagine themselves living through the experience of the person in the story.
b. Stories are entertaining, so they offer some diversion from the daily grind of work.
c. Readers and listeners are overloaded with data, so avoiding facts and figures is a proven way to get their attention.
d. Stories are inherently funny, and people are more receptive to new ideas when they are in a good mood.